Helpline: 800-829-3777
Get Help
Give us a call for immediate assistance
How can we help?
Call our 24-Hour Parenting Stress Helpline to receive assistance, whether it's for immediate crisis support, to ask a question about a parenting issue that's come up for you, or to access Family Paths services and community resources.
About the helpline
Family Paths' Parenting Stress Helpline and Foster Parent Advice Line benefit the community by offering phone counseling, case management, crisis support, and referrals to resources for all parents, including foster and adoptive parents, relative caregivers, and other service providers in Alameda County. Translation services available.
Unable to or can't call right now?
Fill out our Help Request form.
What can I call about?
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Info about our mental health and supportive services
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Connections to other local agencies
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Help managing frustration or stress with my child
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Help managing the challenges of co-parenting
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Where to get free meals or groceries
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Any parenting concern
Have you called our Helpline?
Fill out our Helpline Satisfaction Survey.
QUICK COMMUNITY RESOURCE LINKS
Housing Support
Legal Support
Child Care
HELPLINE STAFF NON-ENGLISH LANGUAGE AVAILABILITY (spring/summer 2025)
Mondays - Spanish (9am-1pm & 5pm-9pm)
Tuesdays - Spanish (1pm-4pm & 5pm-9pm); Mandarin, Cantonese, Japanese (3pm-5pm)
Wednesdays - Spanish (9am-1pm & 5pm-9pm)
Thursdays - Spanish (1pm-4pm & 5pm-9pm)
Fridays - Spanish (9am-1pm); Mandarin (11am-1pm)
TRANSLATION SERVICES AVAILABLE
To support our callers and clients for whom English is not their primary language, the Parenting Stress Helpline, as well as clinicians, can easily access a translation service via the phone 24-hours per day, 7 days per week. The phone translation service provides translation in over 400 languages.