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Parenting Stress Helpline

Caring counselors here for you 24-hours a day

About the helpline

Family Paths’ Parenting Stress Helpline and Foster Parent Advice Line help the community by giving support over the phone. They offer counseling, help during tough times, and connect parents to helpful resources. This service is for all kinds of parents in Alameda County, including foster and adoptive parents, family members who care for children, and others who work with families.  Translation services available.

Unable to or can't call right now?

Fill out our Help Request form.

What can I call about?

  • Info about our mental health and supportive services

  • Connections to other local agencies

  • Help managing frustration or stress with my child

  • Help managing the challenges of co-parenting

  • Where to get free meals or groceries

  • Any parenting concern

Have you called our Helpline?

Fill out our Helpline Satisfaction Survey.

This service is a life saver and I'm so grateful for it. [The counselor] is a wonderful listener and resource.

Helpline Caller

You have helped me raise my children. I don't have support from family and so I rely heavily on community resources for help.

Helpline Caller

QUICK COMMUNITY RESOURCE LINKS

HELPLINE STAFF NON-ENGLISH LANGUAGE AVAILABILITY (spring/summer 2025)

Mondays - Spanish (9am-1pm & 5pm-9pm)

Tuesdays - Spanish (1pm-4pm & 5pm-9pm); Mandarin, Cantonese, Japanese (3pm-5pm)

Wednesdays - Spanish (9am-1pm & 5pm-9pm)

Thursdays - Spanish (1pm-4pm & 5pm-9pm)

Fridays - Spanish (9am-1pm); Mandarin (11am-1pm)

TRANSLATION SERVICES AVAILABLE

To support our callers and clients for whom English is not their primary language, the Parenting Stress Helpline, as well as clinicians, can easily access a translation service via the phone 24-hours per day, 7 days per week. The phone translation service provides translation in over 400 languages.

Interested in becoming a Helpline volunteer?

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